Very disappointing customer service and a frustrating experience this morning (9/24/26 at 9:00am).

I came to Upland Hills Country Club this morning hoping to play nine holes. The club’s website specifically advertises “Family Tee Times” in the morning as 9-hole play for families and golfers of all skill levels. I’ve also played nine holes here on weekday mornings with... » More

Very disappointing customer service and a frustrating experience this morning (9/24/26 at 9:00am).

I came to Upland Hills Country Club this morning hoping to play nine holes. The club’s website specifically advertises “Family Tee Times” in the morning as 9-hole play for families and golfers of all skill levels. I’ve also played nine holes here on weekday mornings within the past couple of weeks and was previously offered a nine-hole rate around 8:00–8:30 AM.

This morning, when I arrived around 9:00 AM, I asked the starter about playing nine holes and paying the nine-hole rate. Instead of simply explaining the club’s policy, the employee was extremely rude and confrontational. He told me they only offer the nine-hole rate at 7:30 AM and that he was not going to offer it to me. He then became argumentative and raised his voice at me.

I explained that I was simply asking them to honor the nine-hole option advertised on their website and allow me to walk nine holes in the morning. He told me that the previous employee who had allowed me to play nine holes should “get in trouble” or potentially be fired for doing so.

He ultimately told me he wasn’t going to help me and that I would have to sit around and wait to speak with the GM if I wanted to pursue it.

The issue wasn’t that they had a specific tee-time policy. I would have been completely fine with someone professionally explaining the policy. The problem was the way I was treated. There was no attempt to provide reasonable customer service or find a solution.

I enjoy playing golf and would have liked to continue supporting my local course, but being spoken to this way over a straightforward question about a nine-hole rate was incredibly disappointing.

I hope management reviews both the club’s posted information and how customers are being treated at the front desk/starter area. A customer asking about a nine-hole rate shouldn’t turn into a confrontation.
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Played 9/19/26 @ 227pm and had more than enough daylight. This place has got it going on- 2 18 hole courses with a 9 hole to warm up or practice on. The resort has so much happening with dirt bikes, ATVs, hiking and all the restaurants. You almost don't have to leave to be entertained. Pro shop was awesome and well stocked, bar and half way house was also awesome with some real... » More

Played 9/19/26 @ 227pm and had more than enough daylight. This place has got it going on- 2 18 hole courses with a 9 hole to warm up or practice on. The resort has so much happening with dirt bikes, ATVs, hiking and all the restaurants. You almost don't have to leave to be entertained. Pro shop was awesome and well stocked, bar and half way house was also awesome with some really strong cocktails. The course was playing unbelievable right now. Tee boxes were well cut and level throughout -from the signature tees. Fairways were almost immaculate and a joy to hit from. Rough was just a little longer than the fairway and pretty much did nothing to stop balls from going OB or the native areas. Sand traps were great to hit out of and were mesmerizing... The red sand in the traps are a sight to behold. Greens rolled well with little bumps every so often. Holes 12, 13 and 14 are magnificent! They are definitely worth the price of admission. Sitting on top of the cliffs looking down into the canyon and the valley will make you feel glad you're alive... I will definitely play here again.
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Played 9/18/26 @ 1000. Course was really busy but moved along POP- 4.45 hours. Considering all the OB and native areas, that's pretty good. There are many hills on this course and the cart's brakes aren't the best, so be careful. Pro shop was well stocked and had a great variety of items. Conditions were great! Tee boxes were nice and level with the par 3s having some understan... » More

Played 9/18/26 @ 1000. Course was really busy but moved along POP- 4.45 hours. Considering all the OB and native areas, that's pretty good. There are many hills on this course and the cart's brakes aren't the best, so be careful. Pro shop was well stocked and had a great variety of items. Conditions were great! Tee boxes were nice and level with the par 3s having some understandable divot issues. Fairways were great and easy to hit from with a nice cushion underneath. Rough just a little longer than the fairway and didn't stop the ball much from going into the native areas. Sand traps were nice to hit from and were nice and fluffy. Greens were rolling great with the downhill putts rolling off the green at times. Will definitely have to come back for a revenge round because there were some holes that I would go after the second time around. Great course!
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Late review- played 9/17/26 with a 127pm tee time. First stop on a quick golf trip. Weather was perfect, not hot, not cold. Course was in excellent condition. Customer service in the pro shop was top notch, the snack shop at the turn was a little slow though. Motorized carts now with GPS. Getting to hole one and the driving range is an adventure- you're driving up the right sid... » More

Late review- played 9/17/26 with a 127pm tee time. First stop on a quick golf trip. Weather was perfect, not hot, not cold. Course was in excellent condition. Customer service in the pro shop was top notch, the snack shop at the turn was a little slow though. Motorized carts now with GPS. Getting to hole one and the driving range is an adventure- you're driving up the right side of hole 11 with people teeing off into you. Conditions were great and the views of the valley were pretty awesome. Tee boxes were level with the par 3s a little beat up. Fairways were great to hit from- there are many, many native and OB areas if you get off line on your drives. Sand traps were good to great with nice sand in them (the 2 that I was in). Greens were borderline pristine... They rolled great with little divot damage! They're getting close to when they do their fall maintenance so if you plan on making it up here, do it soon.
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Played Oceanside Municipal on Monday, 9/21, teeing off @ 11:30AM as a foursome but reduced to a ‘three’ for the back nine. Play was S-L-O-W as we were subjected to extended waiting periods on many holes, front and back side.

Total POP was exactly 4.5 hours but if felt more like a five-hour round. Was told by a regular that this is not usually the norm during the week an... » More

Played Oceanside Municipal on Monday, 9/21, teeing off @ 11:30AM as a foursome but reduced to a ‘three’ for the back nine. Play was S-L-O-W as we were subjected to extended waiting periods on many holes, front and back side.

Total POP was exactly 4.5 hours but if felt more like a five-hour round. Was told by a regular that this is not usually the norm during the week and I hope he’s correct as I have little interest in making the one-hour drive, only to slog through a glacier-paced round.

Moving beyond that, the course was in pretty solid shape. A few uneven lies on some tee boxes but, overall, they were in good condition. Par-3s were a different story, however…particularly #13, which was heavily sanded. Since it’s a short one-shot hole, the turf, understandably so, is easily torn up. Not unplayable though…and an indication that the divot issue is not going unnoticed by the maintenance crew.

Fairways were healthy although some holes, as I found on a previous visit, are marred in certain areas. You may find your ball lying on bare dirt, despite being in the middle of the fairway…areas that should be marked GUR but that discussion is best saved for another day. As a result, thin lies are the norm, leaving no room for error on approach shots.

Fringe areas were good and a bit greener compared to my initial visit in August. At that time, I noticed some hardpan areas surrounding the greens. Seems they’ve bounced back as the result of some additional watering.

Greens, once again, were the highlight, despite rolling at a medium pace at best. Putts from above the hole can get away from you if you don’t pay attention but anything uphill had to be hit firmly.

Was not in the rough so I can’t offer a comment in that regard. Bunkers were well-maintained and the sand was just ‘heavy’ enough to require a little speed to send the ball any distance.

Approach shots grabbed and held nicely, which encouraged aggressive play, particularly when it came to partial shots in the 40-60 yard range. And there were very few ball marks to contend with, another thing I noticed back in August. As per my routine, I’ll fix a half-dozen or so on each hole but from a cosmetic point-of-view, the greens look much nicer than other courses I’ve played recently.

Friendly staff and a relaxed vibe round out the picture and at $42.00 to walk, Oceanside provides a great value…especially when you factor in the playing conditions. I find it fun to play, yet it can be deceptively challenging, especially when the wind is up.

They also have a couple of well-maintained practice putting greens that attract a fair amount of activity. If I lived nearby, THIS is where I would work on my putting.

While it’s not as convenient to me as Admiral Baker, I’ve enjoyed getting to play Oceanside and expect to head up there again soon. Hopefully the POP will be more in line with what I’d like to see…somewhere closer to 4:15…but I suppose a late AM or early afternoon tee time does bring that 4:30+ POP into the picture.
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